Frequently Asked Questions
What types of products do you offer?
We offer a wide range of beauty and barber products, including hair care, grooming tools, and salon equipment. Whether you’re a professional stylist or someone who loves self-care, we have everything you need.
Are your products suitable for professional stylists and barbers, or can individuals use them too?
The products we offer can be used by anyone!
How can I place an order?
You can place an order directly through our website by adding items to your cart and proceeding to checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For professional accounts, we may offer invoicing options.
Do you offer international shipping?
No, unfortunetly we only ship within the United States. Please check our Shipping Policy for more details.
How long will it take to receive my order?
Delivery times depend on your location and the shipping method you choose. Typically, orders are processed within 1-2 business days, with standard shipping taking 3-7 business days. Expedited options are also available.
Can I return or exchange a product?
Yes, we have a hassle-free return and exchange policy. If you’re not satisfied with your purchase, you can return it within 14 days for a refund or exchange. Please refer to our Return Policy for more details.
How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.
How can I contact customer service?
You can contact our customer service team via email at [email address] or by phone at [phone number]. We are available Monday through Friday, 9 AM to 6 PM EST.
Do you offer gift cards?
No we do not offer gift cards at the moment.
Can I get advice on which products to choose?
Absolutely! Our team of beauty experts is available to assist you in finding the right products for your needs. Contact us via live chat, email, or phone for personalized recommendations.
How do you ensure the quality of your products?
All products are quality checked before they get shipped out!